News

As travel opens up after the lockdowns and quarantines of 2020, reports from every region of the country about incidents of unruly and sometimes violent behavior by passengers are on the rise. CWA is working with other unions, lawmakers, the FAA, DOT, and airline management to find solutions to this urgent issue.
In March, Congress passed the American Rescue Plan, which extended the Payroll Support Program (PSP) through September 30, 2021, keeping passenger service agents and other aviation workers connected to our essential jobs and healthcare. The next legislation we need Congress to pass in order to help all working families is the Protecting Our Right to Organize Act, also known as the PRO Act,
One of Piedmont’s newest stewards took a long, international route before landing at TYS in Knoxville. Adriane Whitworth grew up in Brazil and worked there many years for Continental and then United before fulfilling her dream of moving to the United States. We talked to Adriane about her experiences as a passenger service agent over the difficult past year and her goals as a new steward.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
On January 4-7, 2019, CWA Local 3645 hosted over 50 shop stewards from 22 stations in District 3 at its third annual Steward Leadership Conference in Charlotte, NC. The training was designed to help stewards clearly understand the details of the new Piedmont contract.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
Piedmont passenger service agents ratified a new contract last November. The road to an agreement wasn’t easy, but we can be proud of the solidarity we built among agents throughout the process. I’d like to share some of our lessons learned along the way.
We feel the momentum is really on our side right now at Envoy, and we’re looking forward to fresh bargaining in January to make sure that we put an end to poverty wages for all our agents
On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
On December 5, newly elected Congresswoman Donna Shalala and State Senator Jose Javier Rodriguez joined Envoy-American Eagle passenger service agents for a rally outside MIA in support of a fair contract and against poverty wages.
Our fight remains about livable wages, and we are committed to fighting one day longer to bring back a contract that meets every member's needs.