News

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.
In November Piedmont agents gathered for a major Leadership Training event in Charlotte, North Carolina. They held mock hearings and learned all the practical details they will need to help fellow agents navigate grievances and other problems at work.
In November more than 20 Envoy stewards trained as agent advocates in Chicago and Dallas, learning how to handle a variety of questions and procedures under the new contract. They look forward to providing help to all their coworkers.
We're one step closer to winning our fight to protect passenger service agents from assault on the job. Now Senators need to vote YES too!
President Vickey Hoots sends an update on what's been happening with members in North Carolina.
Passenger service professionals and allies leafleted at airports nationwide Monday to alert American Airlines customers to the low pay at Envoy and Piedmont. Travelers signed a petition to American Airlines CEO Doug Parker.
On March 19, 2018, more than 120 activists from BOS, PHX, HSV, SAT, and RIC joined CLT organizers in Charlotte to demand a fair contract and an end to poverty wages for Piedmont employees.
We’ve been asking Envoy and Piedmont agents to share their stories about the challenges they face at work. Read what's at stake in their own words.
Envoy Airlines passenger service employees are currently at the bargaining table negotiating for an end to poverty wages. They're sharing their stories in a new collection of videos.
Over 80 members of Congress sent a letter to American Airlines CEO Doug Parker on February 8 urging him to “conclude your collective bargaining negotiations and ensure that all of your employees can earn a living wage.”
Your CWA Bargaining Committee met with the Envoy committee from January 3-February 2. Your CWA Bargaining Committee passed a comprehensive proposal including all articles not agreed to previously.