News

Wage Increases Top Priority List in Envoy Survey

The results of our CWA-Envoy bargaining survey are in and our first meeting with the company is April 17-19. We need strong and visible support from our members at every station, and are pleased to see everyone joining in the "green wave" and rallying for fair wages.

Piedmont Agents Stepping Up at Local 13301

Piedmont members in Local 13301 are getting motivated to lead, participating in steward training, and mobilizing for political action as never before. We need every single member to become involved with positive thoughts and actions.

Fight for Assault Protection Continues

As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.

Update: New Uniforms Selection Process for American Airlines

Our CWA-IBT Passenger Service Employee Association has documented the negative impacts of new uniforms since they were introduced last September, and management is taking the issue seriously. Our union is working with American Airlines management to ensure that future uniforms address agents' concerns.

UPDATE: Call Center Legislation Gains Momentum

The CWA-backed U.S. Call Center Worker and Consumer Protection Act saw positive momentum as a result of our collective efforts. To date, we’ve collected more than 26,000 petition signatures in person and online. If you haven’t signed your name yet, you can still add it

"Boot Camp" Training in Dallas Inspires American Organizers

In May, four CWA members from American Airlines attended a two-day training session in Dallas for internal organizers. One take-away: "if we don't get everyone else unionized, it will end up hurting us."

Envoy Bargaining Update for June 2017

Your bargaining committee met with the Envoy Bargaining Committee June 6-9, 2017. CWA and Envoy reached agreement on Hours of Service and Preamble.

Newly Minted Stewards at Envoy

CWA-Envoy Steward trainings were held on April 19 and May 24, adding 12 more locations to the list of stations with trained stewards. Participants came from locations ranging from San Diego to Buffalo.

American Agents Win in Puerto Rico's Legislature

When American Airlines workers in Puerto Rico realized that an essential aspect of their contract was in jeopardy as a result of outdated laws, CWA Local 3140 joined with Transportation Workers Union (TWU) Local 501 to make sure the legislature addressed the problem.

Pressures Mount in America's Airports

With the arrival of the summer travel season, planes are now more crowded, weather is more unpredictable, and passengers are taking out their frustrations on agents.

Envoy Bargaining Update for May 2017

Your bargaining committee met with the Envoy Bargaining Committee last week to present a comprehensive proposal to the Company. This means that we have presented an entire package to the Company for a contract.