News

In response to the problem of airline passenger violence, on April 6, Senator Jack Reed (D-RI) and U.S. Representative Eric Swalwell (D-CA) introduced the Protection from Abusive Passengers Act in both houses of Congress.
CWA airline agents from Local 3645 in Charlotte joined union brothers and sisters from SEIU for the National Airport Workers Day of Action. The agents rallied to demand respect, higher pay, and safety on the job—including protection from assault by unruly passengers.
In Miami, Local 3146 Envoy passenger service agents and wheelchair attendants are on the front lines of customer service each and every day, but excessive overtime is a major challenge as flight schedules return to pre-pandemic levels. Local 3146 President James McKnight shares details about the situation at MIA.
CWA-IBT and American Airlines have reached an agreement that will lower employee contributions to the Core Option of the Medical Plan by 30 percent.
Your CWA bargaining committee met with the Envoy Bargaining Committee from July 25-27. To begin, Envoy presented counter proposals on Schedule Bidding. The Union gave counter proposals on Filling of Vacancies and Schedule Bidding.
The CWA bargaining team met on July 17 in Harrisburg, Pennsylvania, to work on counter proposals we received from the company during our last round of bargaining.
Our CWA-IBT Passenger Service Employee Association has documented the negative impacts of new uniforms since they were introduced last September, and management is taking the issue seriously. Our union is working with American Airlines management to ensure that future uniforms address agents' concerns.
The CWA-backed U.S. Call Center Worker and Consumer Protection Act saw positive momentum as a result of our collective efforts. To date, we’ve collected more than 26,000 petition signatures in person and online. If you haven’t signed your name yet, you can still add it
In May, four CWA members from American Airlines attended a two-day training session in Dallas for internal organizers. One take-away: "if we don't get everyone else unionized, it will end up hurting us."
Your bargaining committee met with the Envoy Bargaining Committee June 6-9, 2017. CWA and Envoy reached agreement on Hours of Service and Preamble.
CWA-Envoy Steward trainings were held on April 19 and May 24, adding 12 more locations to the list of stations with trained stewards. Participants came from locations ranging from San Diego to Buffalo.