News

Generally, if you take a leave or a reduction in hours as a result of the current economic downturn, you will be eligible for unemployment insurance benefits. These benefits vary by state. There's a new Q and A available with updated information about these benefits.
The AFL-CIO has produced a valuable, searchable tool for finding resources, benefits, and information for workers affected by the COVID-19 crisis. This includes details about unemployment benefits in each state. We're sharing that and other new resources with members.
The grants for the airline industry in the Coronavirus relief act are supposed to fund paychecks and benefits for two million hourly workers, including passenger service agents and reservations agents. Let's make sure that happens.
On March 25, 2020, the U.S. Senate passed a $2.2 trillion economic relief bill that included $58 billion in aid for U.S. airlines. CWA worked to ensure the package includes $25 billion for employee wages, salaries, and benefits.
CWA is devoting all available resources to making sure that the airlines and our government are doing everything possible to protect and support CWA agents and all transportation workers. We are calling on Congress and the President to provide immediate federal assistance to lessen the impact of the pandemic.
As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.
Since the ratification of the first collective bargaining agreement with Envoy Air back in August 2019, there has been a powerful wave of enthusiasm growing among passenger service agents across the South. Dozens of agents have volunteered to train as stewards in order to help their fellow agents.
There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.
Last August our CWA family lost a valued member in a workplace tragedy. Kendrick Hudson, a 24-year-old passenger service agent and member of CWA Local 3645, was killed when the vehicle he was driving at CLT flipped over. Recently the North Carolina DoL cited Piedmont with a $19,600 penalty for safety violations.
Thank you to the nearly 500 Piedmont agents who completed the safety survey conducted by CWA in December 2019. The results are helping us approach management with concrete information to resolve health and safety issues that affect all of us.
I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.